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Frequently Asked Questions


How long does shipping take?

We offer 1-4 day shipping within the United States. International shipping times may vary depending on the destination.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.

What if I don’t like or the product doesn’t fit?

  1. If you're not completely satisfied with your purchase or the product doesn't meet your expectations, you can return it within 30 days of receiving your order. Please refer to our Returns & Exchanges page for instructions on how to process your return. We want to ensure you’re happy with your purchase!

What is the COOLiFY Cyber?

The COOLiFY Cyber is a wearable neck air conditioner that uses advanced cooling technology to provide personal cooling during hot weather. It features high-efficiency TEC semiconductors and fans to cool the neck, face, and back.

How does the COOLiFY 2S differ from other models?

The COOLiFY 2S is designed with enhanced cooling and longer battery life. It is perfect for long periods of use and provides more effective cooling compared to standard models.

Can I use the COOLiFY Air for outdoor activities?

Yes! The COOLiFY Air is lightweight and portable, making it ideal for outdoor activities such as hiking, sports, and travel. It’s designed to keep you cool during physical activities.

What is the COOLiFY Zone?

The COOLiFY Zone is a versatile cooling device that can be used to target specific areas of the body to relieve heat. It’s perfect for users who need focused cooling on the go.

How long does the battery last on these devices?

The battery life varies by model. For instance, the COOLiFY Cyber can last up to 15.5 hours on a full charge. Other models have different durations depending on usage and settings.

What colors are available for the products?

Our products come in various colors, including Black, Grey, White, Blue, and Stainless Steel, depending on the model.

What is the MiniMag Qi2?

The MiniMag Qi2 is a portable wireless power bank designed for convenience. It provides fast charging with magnetic alignment for seamless use with your devices.

What is included in the Dual Fabric Shaver?

The Dual Fabric Shaver is designed to remove lint and fuzz from your clothes. It includes advanced blades and a large suction area for effective cleaning.

How do I use the TORRAS Gift Card?

TORRAS Gift Cards can be purchased in various amounts starting from $50. Simply enter the gift card code at checkout to redeem the value.

  • TORRAS-Fast shipping

    Fast Shipping

  • TORRAS-30 days return

    30 Days Refund

  • TORRAS-365 days Warranty

    365 Days Warranty

  • TORRAS-Safe payment

    Safe Payment